Emergency now? Call 050-641 1007. Do not wait for email or forms when symptoms are urgent.
Call immediately for these symptoms
- Breathing difficulty, collapse, seizures, severe weakness, or blue/grey gums
- Road accident, fall, bite wound, heat stroke, poisoning, or severe bleeding
- Repeated vomiting or diarrhoea, especially with blood or in puppies and kittens
- Difficulty urinating, bloated abdomen, eye injury, or labour complications
- Birds, rabbits, reptiles, and small pets that stop eating or become suddenly quiet
Why owners call New Veterinary Clinic
Dr. Faisal Shaheen founded New Veterinary Clinic in 1981 and has handled urgent cases across cats, dogs, birds, reptiles, exotic pets, and travel-related veterinary emergencies. You speak to the clinic directly, not a generic call centre.
What to do before you arrive
Call first, keep your pet calm and cool, bring any medication or packaging from possible toxins, and avoid giving human medication unless the vet tells you to.
Emergency vet FAQ
Is the emergency line really 24/7?
Yes. The clinic is open Saturday to Thursday, 10am to 6pm. Outside those hours, emergencies are handled as a call-out: phone 050-641 1007 and Dr. Faisal will advise and arrange the next step.
Do you treat bird or exotic emergencies?
Call with the species and symptoms. Dr. Faisal has decades of experience with birds, reptiles, rabbits, and unusual pets.
Where is the clinic?
New Veterinary Clinic is in Al Danah, Abu Dhabi, with clinic phone 02-672 5955 and emergency mobile 050-641 1007.